Shipping

          

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Shipping

CrumbleBerry Market ships to select U.S. states and only on Mondays, Tuesdays, and Wednesdays, depending on location, via UPS 2-Day ground and UPS 2-Day Express. You can get your order the same week if you place it by 12 pm EST on Wednesday; orders placed after 12 pm will be shipped the following week.  Orders can ship out any day between Monday-Thursday and do not necessarily correlate with the date your order was placed (for example: If you order Sunday night your order can still ship out any day that week and not necessarily on Monday). We currently do not ship internationally.

RATES
Our shipping rates are based on weight and shipment destination (utilizing UPS real-time shipping). The number of items in your order will impact the shipping rate which typically can range anywhere from $9-30. Your exact shipping costs will be calculated during checkout.

TRACKING –
Customers will be notified via email when items have been shipped and will be provided a UPS tracking number. We track all of our shipments throughout the day to ensure a timely delivery.

RECEIVING –
Our products are packed with the utmost care and attention. It is the buyer’s responsibility to be home on the day of delivery to guarantee packaging and product quality. If in doubt, we encourage orders to be delivered to a business or commercial address. UPS will not require a signature upon delivery and will leave the package on your doorstep if you are not home to receive it. To enjoy the full freshness and flavor of our products we advise refrigerating the products immediately.

RETURNS –
All food sales are final. CrumbleBerry Market is not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of incorrect
address. It is the buyer’s responsibility to provide the correct shipping address, phone number and email address. UPS does not ship to P.O. boxes.

If you have received damaged items or incorrect items in your order please contact customer service Monday through Friday, 9:00am-4:00pm (Eastern Time Zone) at: market@crumbleberry.com